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How to use the Balanced Scorecard (17 mins)video

We’ve always been big proponents of the Balanced Scorecard and believe it should drive overall strategy. It is an excellent management tool, and many organizations say the scorecard is the foundation of their measurement and management systems. In fact, we created our online strategic planning system, OnStrategy, based on the Balanced Scorecard framework.

Watch this video to learn how to set goals in the four key areas that all organizations must excel in to succeed: People & Learning, Internal Processes, Customer, and Financial.



  1. gen clacken
    Jun 22, 2014 @ 16:23:07

    i was looking for a cheat sheet


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