The number of wish requests had grown beyond what Make-A-Wish could deliver.
This global non-profit needed a strategy to accelerate growth and focus their efforts to meet their growing pipeline of wishes.
A robust plan, unified commitment, and streamlined reporting to deliver results across a large, dispersed enterprise comprised of leaders, chapters, board members, volunteers, and donors.
In the face of growing need, achieving Make-A-Wish’s true North star—granting the wish of every eligible child—can’t be achieved by just having a strategic plan.
Achieving their true North star requires a deep commitment to the rigors of delivering results from top-to-bottom. Every board member, chapter, volunteer, and donor needed to understand how they contribute to the achievement of their vision and committing to achieving growth. Because it’s not just quarterly earnings or growth numbers at stake, it’s about providing life-changing wishes for children with critical illnesses.
Looking down the barrel of a growing wish pipeline, Make-A-Wish realized they simply didn’t have the resources to grant the wishes of every eligible child.
Determined to shift this reality, Make-A-Wish partnered with OnStrategy to develop and implement a focused nationwide strategic plan with defined accountability and performance measures to accelerate growth and focus their efforts. Here’s our approach and methodology for this work:
After the completion of our onsite planning session, we built Make-A-Wish’s strategic plan and created plan rollout materials pivotal to the success of organization-wide adoption and implementation of the plan. These deliverables included:
Plain and simple, Make-A-Wish is dedicated to granting the wishes of every eligible child. A strategic roadmap paired with aligned organization—from leadership to individual chapters –has empowered this organization to grow their wish count around the globe.