Focused on organizing and managing OnStrategy’s core processes and products.
Ryan managed both project from ideation through execution with one vision in mind; make it easier for our customers to update and visualize their strategic plan data.
Ryan worked internally to research, adopt, and rollout a customer success tool to operationalize customer success metrics and better identify how we can best serve our customers.
Ryan project managed the construction of our collaborative working space and technology infrastructure, giving our team the opportunity to better serve our clients.
Ryan co-manages product management and development for OnStrategy with a focus on the customer experience. Ryan views our products from the clients’ perspective, which allows him to consider our products from multiple angles. It gives our team the ability to appreciate customer pain points and to deliver solutions to best fit their needs.
His understanding of customer value ensures we are always making improvements that directly impact the clients we serve. He draws on his previous work experience working for:
BS from the University of Nevada, Reno
For fun, he does unpaid service work for four tyrants (12, 11, 8, and 7-yr old boys). He is his wife’s, Joceyln, biggest fan and enjoys taking on challenges, adventure, endurance races (Agoge, Death Race, Spartan, training for 1/2 Iron Man) and occasional adventures in the snow.
Ryan managed both projects from ideation through execution with one vision in mind – make it easier for our customers to update and visualize their strategic plan data.
Ryan worked internally to research, adopt, and rollout a customer success tool to operationalize customer success metrics and better identify how we can best serve our customers.
Ryan project managed the construction of our collaborative working space and technology infrastructure, giving our team the opportunity to better serve our clients.