Leveraging Change Management to Impact the Lives of Youth in Los Angeles

By Heyden Enochson

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Leveraging Change Management to Impact the Lives of Youth in Los Angeles

We’ve already written about how we’re impressed with the Boy Scouts of America’s Greater Los Angeles Area Council’s ability to engage over 100 volunteers in the strategic management process. So, we’ll instead focus on how they implemented a change management process to drive sustainable, strategic growth within their organization.

Two years ago, the Council embarked on the strategic planning and execution process. Instead of over-engineering the process, they got hyper-focused and implemented a simple strategy and management process to accomplish it. Here’s how.

  • Shared vision – The Council boiled down their organization’s vision into one simple statement: “Providing an outstanding Scouting experience, to a growing membership, sustainably.” It was foundational and easily connected with their volunteer base, so every member understood their impact.
  • Simple strategy – After defining their vision, they created a simple strategy that was focused on “6 big rocks.” These six rocks are what they identified as the core things they needed to accomplish their vision.
  • Resourced goals – The Council ensured they were putting the right people in the right seat of the bus. In other words, they made sure they were putting the people with the right expertise in the correct place to move the needle on their big rocks.
  • Accountable Action Plans – Each district and individual walked away from the planning process with a clear set of goals and actions with the understanding they would be held accountable for their performance.
  • Consistent Communication – The Council stayed dedicated to both communicating their vision and using the OnStrategy platform to communicate their strategic performance.
  • Strategy Based Management Meetings – Twice a year the Council gathered their volunteers and districts to review their performance. It allowed them to see what was working, what wasn’t, and adjust accordingly. The strategy-based management meeting provided the Council with the agility they needed to accomplish their “6 big rocks.”

Keeping the planning process lean and simple ultimately gave the Council a plan they could leverage to inflict change. Again, we tip our hats to the Greater Los Angeles Area Council of the Boy Scouts of America for their consistent dedication to the planning and management process.



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