Washoe County Social Services

A county finds clarity and ownership in strategy and in the process creates cultural change, alignment and sustainability.

Challenge:

Washoe County, NV

Washoe County Department of Social Services engaged OnStrategy to support and facilitate a dramatic organizational change – one which would shift the organization and its culture to be better aligned for meeting the county’s dynamic economic environment. Strategic objectives included co-creation of strategic plans, business updates, budget and resource allocation, organizational restructuring, and the adoption of a sustainable strategic management process.


Solutions & Results:

OnStrategy helped Washoe County evolve the organization’s existing strategic plans to improve clarity, focus and alignment. This allowed county officials to identify and invest energy toward strategic activities, which would have the greatest impact in achieving the organization’s strategic objectives.

Prioritizing objectives.

Strategic objectives included co-creation of strategic plans, business updates, budget and resource allocation, organizational restructuring, and the adoption of a sustainable strategic management process.

Adoption and reinforcement.

The implementation of an actionable strategy was reinforced throughout the organization using OnStrategy’s online strategy management platform, which provides clear communications and visibility to operational performance.


“Our office just updated its strategic plan and we are doing a wonderful job thanks to your good work. You helped us build our foundation. We have hit a lot of bases already and have a lot of great projects to carry us forward.”
~Tami Cummings, Community Relations, Washoe County

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